Testimonials

Mark T.
San Francisco

Finding a mortgage lender is quite easy thanks to the internet but understanding all the terms, comparing a myriad of products and then getting the best customer support is intensive. We solicited proposals from 4 lenders asking for an aggressive deadline. While all 4 were polite, informed and responsive, Taryn Schwartz bested them all. She returned telephone calls immediately, day or night; same for emails and text. The importance of timely communication cannot be overstated as most mortgage negotiations are conducted remotely and under time constraints. Taryn made this part of the process the easiest. Of course, even the best customer service must be a function of a good product, and Elmira Savings offered the most competitive and diverse portfolio. Taryn shepherded us through the selection, application and closing processes without meeting us once, yet we felt like we were working right beside her.


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Anthony C
Dryden

We cannot thank you for all of your hard work in helping us secure the financing to purchase our new home. To say we love and are so excited it is an understatement. We are very excited to complete moving in and to make it all our own. We realize (especially me!) that we probably made you crazy with all of our stresses, questions, and concerns. To make it happen, from start to finish , in under a month is nothing short of remarkable and you are to be commended and thanked more than simple words can provide.We will definitely be recommending you guys to anyone we know looking for low-cost, easy financing to buy a home.


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Amy K
Cortland

After I purchased my new home, my financial adviser recommended I speak with Taryn about financing a kitchen and bathroom remodel. I was hesitant to do so as I have a very good relationship with my bank in Cortland, but I am so glad I called her!! Taryn was very patient answering all of my questions. She met with me on a Saturday morning as I work full time and have a part-time job. She was always available to answer a question, be it by phone, email, or text. I emailed her a question on a Friday evening (only because I knew I would forget to do so by Monday), I was shocked that she replied a little while later. That’s Taryn! Professional, courteous, down to earth, and just plain nice. She kept me updated every step of the way and the result was a smooth closing!
I can’t thank Taryn enough for all she did for me. She is a great ambassador for Elmira Savings Bank.


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Stacy P
Odessa

Taryn was so great to work with...She emailed me every single day and was right on top of everything for me. Any time I had a question she responded very quickly. I would recommend Taryn Schwartz to anyone, very professional and doesn't skip a beat. Thank you so much Taryn for making the whole process pretty simple for us.


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Kelly S
Trumansburg

We worked with Taryn to finance the build of our forever home. I cannot say enough good things about her and her unparalleled customer service. Taryn's willingness to walk us through the process and explain each step was so very much appreciated. She was always available to answer questions and usually within minutes of emailing we would receive a response. Her in depth and intimate knowledge of the entire lending process and all of her products was quite impressive and she was always extremely kind and professional. I wouldn't hesitate to recommend Taryn to anyone looking to finance an existing home or build a new one as we did.


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Julia W.
Cortland

Taryn went above and beyond in order to help us get into our home in a timely manner and get us approved for enough for our home. No other bank wanted to give us a chance together , but Taryn was able to work with us and get us into our home. She was always available to talk either over the phone or via email- even when she was off the clock! She was able to answer questions and respond quickly which is key in the market here. Excellent, kind worker all around!


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Sheena S.
Moravia

Taryn was recommended to my fiancé and I by our real estate agent. We were very hesitant to use another bank that wasn't our usual, but given our situation we went for it (buying a foreclosure, with no utilities and needing to close in under 60 days).
Taryn was very understanding of our situation and did everything she could to help us meet our goals, needless to say I was very impressed. She always responded to my questions in a timely manner and helped pushed to do what was best for us. Being a first time parents and both of us working full time jobs, Taryn made this experience as painless as it could be. She worked around our busy schedules to help us get things done. The long story short is, I WOULD highly recommend Taryn and I'd work with her again in a heartbeat.


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Ben H
Candor, NY

Now that I've closed I wanted to let you know that I'm thrilled with my mortgage experience with Elmira Savings Bank. As my realtor can attest to, I'm not an easy person to please and you put up with my incessant questions and moved extremely quickly through the process, even with me fighting it at times. From application date to clear to close was 15 calendar days, six of which were due to my contesting the appraisal. From what I'm told this is very fast compared with other banks. Feel free to use this as a testimonial and/or give my contact info to hesitant applicants. I'll be praising ESB for a long time to come.


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S.B.
Lansing, NY

Taryn really knew the details of the industry well and supported us as first time homebuyers, but did it all with a kindness and easygoing personality that made her approachable. We enjoyed working with her, and felt she was quickly responsive to any emails or calls


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Phil S
Cortland, NY

On the recommendation of our realtor, I contacted Taryn to discuss lending options for a property my wife and I wanted to buy. She immediately responded and was thorough in her inquiry into our situation. She was pleasant and upbeat, and extremely knowledgeable. We chose to pursue a mortgage with Taryn and found the process to be smooth. Taryn was very helpful in discussing different options for points and rates and was kind enough to explain different terms and concepts when we got stuck. Overall I'd rate my experience an A+ and plan on contacting Taryn again when it looks favorable to re-finance. I can confidently recommend Taryn's services for mortgage lending.


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Tiffany B
Genoa, NY

Taryn was very professional, and quick! When you find your forever home....waiting to see "IF" you are approved is not fun....well with Taryn....there was NO WAITING!!! She has a very quick turn around time. She truly helped us during an awesome, exciting and stressful time in our lives. The mortgage process can be overwhelming. She kept communication clear and did a great job at explaining why the bank needs what it needs. I highly recommend Taryn! She truly is the person you should have helping you get into your new home! Also- we ended up switching over to Elmira Savings Bank due to her! She showed such amazing customer service we wanted to continue that with the lender she works with and we have been very pleased.


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Rachel S
Dryden, NY

I was very impressed with Taryn and Elmira Savings Bank. Taryn was extremely nice, personable, and was very responsive to emails and phone calls. She worked with me to find the loan that best worked for me. If my question or issue was another members responsibility, she put me in touch with who I needed to speak to. I would highly recommend Taryn.


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Christine & Ravi M
Trumansburg, NY

Taryn, We wanted to take a moment and thank you for everything you've done and your help along the way! Thank you for taking the time to make all those pre-qualification letters! Sorry there were so many! Thank you for being there and answering all our questions & always getting back to us so promptly. We really appreciate everything you've done and thank you for helping us get our home :-)


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Kaelee R
Cortland, NY

After almost one year of searching, we found our dream house. We called Taryn after trying with another MO, we needed her help and we needed it quick! She jumped in and took charge. I would email her a question and she always responded within the same day, usually within an hour. She was there for my important, not so important and my crazy questions. She was fantastic! I highly recommend Taryn!!


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Audrey S
Ithaca, NY

Taryn was a pleasure to work with. Her correspondence was always quick and any questions were answered immediately. She made the time to meet with us in person explain the process and answer questions. Taryn was so knowledgeable and her expertise was very much appreciated.”


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Lori C
Ithaca, NY

She helped me every step of the way, and got the best rate/loan possible. She is caring, responsive, and thorough. I would highly recommend Taryn and would only work with her in the future.


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Josh C
Ithaca, NY

Working with Taryn was a pleasure and couldn't have been easier. We had a pre-qualification within a half hour of meeting with her and that was just the beginning. Taryn explained everything thoroughly to make sure we were comfortable and understood all of it. She made herself available any time we needed to meet and responded very quickly to questions via email. She ran several different scenarios for us so we could choose the right loan for us. Don't bother with other banks for your residential loans, this is the place.


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Liz C
Ithaca, NY

Taryn was fantastic as a lender every step of the way. I am a first-time home-buyer, and she explained the entire process as we went. Taryn made herself available every time I needed anything- even just advice! Once my offer was accepted on a home, the loan application went extremely smoothly, even though we were signing papers on vacation out of the country. I truly felt that Taryn was on a team with me, making sure everything was in place and understandable to avoid any delays. My parents, who have bought several homes in their lives, said they had never had a more capable lender, or a smoother loan process. I wouldn't want to work with anyone else!


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Jen L
Ithaca, NY

Taryn was so great to work with!! She guided us through the whole process, was extremely professional and always made herself available to answer our questions promptly and accurately. I would absolutely work with her again and recommend her to anyone I know.


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Sherry T
Kings Ferry, NY

I have never had a loan officer that was as responsive as Taryn. If she doesn’t know the answer she lets you know, gets the answer quickly. We have done two loans with Taryn and are working on our third. I’ve tried to work with other banks but the customer service you get with Taryn is not found by its competitors.


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Ryan J
Groton, NY

Taryn was absolutely amazing during the purchase of our first home. Being first time home buyers we weren’t sure what to expect, what steps to take, we didn’t use a realtor and purchasing from a private party we really had a struggle ahead of us. Taryn was all in one for us, she guided us, was patient, informative, gave genuine opinions and referrals, held our hand through the process. She didn’t seem like shew as just doing her job, but really went above and beyond to help us make it the smoothest experience. We could not have asked for a better representative going up to bat for us!


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Jeanette T
Ithaca, NY

Purchasing a home can be overwhelming, complex and frustrating. Being a first time home buyer meant I needed someone not only to guide me but someone who was also knowledgeable and patient. Taryn was not only professional, informative, and very thoughtful but without her kindness and expertise I could not have successfully completed this home buying journey. Thank you Taryn and I hope your institution realize what a gem they have in their mist.


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Deborah B
Ithaca, NY

Taryn was extremely helpful and made what could have been a potentially difficult situation very easy. She was always available to answer questions and offer reassurance when needed. She was attentive and truly made us feel like we were her priority.


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Elmira Savings Bank is an approved Seller/Servicer of Freddie Mac, FHA/Department of Housing & Urban Development, VA, USDA, and SONYMA (NY Only). Elmira Savings Bank is an Equal Housing Lender committed to ensuring every applicant for credit receive fair and equal treatment throughout the credit application and approval process, as embodied in the Equal Credit Opportunity Act and the Fair Housing Act. All mortgage lending products are subject to credit and property approval. Rates, program terms and conditions are subject to change without notice. Not all products are available in all states or for all amounts. Other restrictions and limitations apply.

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